FAQ Lipotso Tse Botsoang Hangata

FAQ Sehlopha

FAQ ea Sehlahisoa

💖Kakaretso

Ho na le litsela tse peli tsa ho laela, 

  1. Re bolelle lintho tsa hau tsa odara le bongata ka lengolo-tsoibila la WhatsApp, 'me re tla u romella Invoice ea Proforma, ka mor'a tiiso ea hau le tefo ea hau, re tla romela thepa atereseng ea hau e tobileng.
  2. Odara inthaneteng, u lokela ho khetha lihlahisoa tse thahasellisang le ho tlatsa odara Inthaneteng kgato ka kgato.

Sheba Lintlha ho https://ivcan.com/how-to-place-an-order/

Re amohela mekhoa e 'meli ea ho lefa

PayPal (karete ea mokoloto ea tšehetso)

Phetisetso ea Telegraphic (tšehetsa tefo ea banka ka khoutu e potlakileng)

Sheba lintlha ho https://ivcan.com/pay/

Neng thepa e fihlile naha ea heno e kanna ea lefisoa lekhetho, ditefello, kapa liqoso tse ling, tse behiloeng ke molao oa lehae.
The moamoheli oa thepa ke eena ea ikarabellang bakeng sa litloaelo tsohle tsa meetlo nakong ea thomello, 'me o tla tlameha ho lefa litefiso tse ling., ho kenyeletsa le lekgetho la ho reka kantle ho naha, ho kena moetlong o hlophisitsoeng, makhetho, litefiso, le liqoso tse ling.
Joalo ka ha re na taolo holim'a liqoso tsena 'me re ke ke ra bolela esale pele hore na e ka ba eng, re masoabi hore ebe ha re khone ho fana ka thuso efe kapa efe mabapi le lits'ebetso tsena.
Re e tla u eletsa hore u hlahlobe litefiso tsa ho reka kantle ho naha tse sebetsang pele u laela hore thepa e romelloe moo.

💖Ho tsamaisa thepa

Re fumaneha toropong ea China Shenzhen, Hong Kong haufi, thepa e tla romelloa ho tloha motseng oa rōna ho tla letsohong la hao.

Ha thepa e se e loketse ho tsamaisoa, re tla qala ho o romela, matsatsi a thomello ho itšetlehile ka sebaka seo u leng ho sona le mofani oa thepa eo ue khethileng.

Tloaelehileng Post: 15~ Matsatsi a 25.
DHL / UPS / FedEx: 7~ matsatsi a 10.

When the cargo has arrived at the carrierswarehouse after we send it out, re fumana nomoro ea ho sala morao ea morekisi ebe re u romella lengolo-tsoibila, o ka latela odara ea hau inthaneteng.

Online Order Tracking

PI odara Tracking

💖Payments

1. Re amohela PayPal le Bank Transfer (TT: Phetisetso ea Telegraphic) molemong oa hau.
2. U ka sebelisa karete ea mokoloto ntle le ho ingolisa leqepheng la tefo ea Paypal.
 

U ka sebelisa mefuta e latelang ea likarete tsa mokoloto kapa tsa banka ho etsa litefo:

Visa, MasterCard, UnionPay (China),  American Express, Discover

Sheba lintlha ho https://ivcan.com/card

E, haeba o hlakola odara pele o tlisa kapa o romella thepa ho rona ka hare 30 matsatsi ka mor'a hore u e fumane, re tla o buseletsa.

💖Sample

Re leboha thahasello ea hau ho lihlahisoa tsa rona.
Re fana ka sampole ea mahala ho bareki ba bang bao e ka bang bareki. Bakeng sa bareki ba bang ba bacha ha ho mohla ba sebelisanang pele, re tla etsa qeto ka theko ea sampole ea tlhokahalo mme mofuta oa khoebo oa hau o kenyelletsa sehlahisoa se amanang kapa che.
Bakeng sa sampole ea mahala, re lumellana 'me re tšepisitse ho fokotsa litšenyehelo tse tšoanang tsa sampole ka odara kapa tefo ea hau e latelang.

💖E khutla

Haeba u sa rate/ha u khotsofatsoe ke ntho e ka hare 30 matsatsi a ho e amohela, o ka khutlisa ntho eo bakeng sa puseletso kapa phapanyetsano ha e fana ka eona e le maemong a phethahetseng le a ka khutlisoang.
Ka kopo iteanye le rona pele o busetsa phahlo, re tla u romella foromo ea RMA, kea leboha.

Ha e fumane karabo? ka kopo ikutloe u lokolohile ho iteanye le rona