FAQ Frequently Asked Questions

FAQ Category

Product FAQ

💖General

Kukho iindlela ezimbini zokuodola, 

  1. Tell us your order items and quantity by email WhatsApp, kwaye siya kukuthumelela i-invoyisi yeProforma, emva kokuqinisekiswa kunye nentlawulo yakho, siya kuthumela umthwalo kwidilesi yakho ethe ngqo.
  2. Oda kwi-intanethi, kufuneka ukhethe iimveliso ezinomdla kwaye ugcwalise umyalelo we-intanethi inyathelo ngenyathelo.

Jonga Iinkcukacha ku https://ivcan.com/how-to-place-an-order/

Samkela iindlela ezimbini zokuhlawula

PayPal (ikhadi letyala lenkxaso)

Ukugqithiselwa kweTelegraphic (inkxaso yentlawulo yebhanki ngekhowudi ekhawulezayo)

Bona iinkcukacha ku https://ivcan.com/pay/

Nini iimpahla zifikile ilizwe lakho linokuba phantsi kweerhafu, imirhumo, okanye ezinye iintlawulo, ezibekwe ngumthetho wengingqi.
the umamkeli wempahla unoxanduva lwazo zonke izinto ezisesikweni ekungeniswa kuzo kwaye kuya kufuneka ahlawule naziphi na iintlawulo ezongezelelweyo., kuquka nomsebenzi wokungenisa elizweni, ukungena kwamasiko asemthethweni, iirhafu, iirhafu, kunye nezinye izityholo.
Njengoko asikwazi ukulawula ezi zityholo kwaye asinakuqikelela ukuba zinokuba yintoni na, Siyaxolisa ngokuba asikwazi ukunika naluphi na uncedo kwezi nkqubo.
we ungakucebisa ukuba ujonge iintlawulo zokungenisa elizweni ezisebenzayo phambi kokuba u-odole iimpahla ukuba zisiwe apho.

💖Shipping

Sifumaneka kwisixeko sase-China Shenzhen, kufutshane neHong Kong, imithwalo iya kuthunyelwa esandleni sakho isuka kwisixeko sethu.

Xa umthwalo ulungele ukuziswa, siya kuqala ukukuthumela, the delivery days depending on the place you are located and the carrier that you choose.

Isithuba esiqhelekileyo: 15~ Iintsuku 25.
DHL / IUPS / I-FedEx: 7~Iintsuku ezili-10.

When the cargo has arrived at the carrierswarehouse after we send it out, sifumana inombolo yokulandelela yomphathi kwaye sikuthumelele i-imeyile, you can track your order online.

Ukulandelela iodolo kwi-Intanethi

PI oda Tracking

💖Payments

1. Siyayamkela i-PayPal kunye noTshintsho lweBhanki (TT: Ukugqithiselwa kweTelegraphic) ukuze kube lula kuwe.
2. Unokusebenzisa ikhadi letyala ngaphandle kokubhalisa kwiphepha lentlawulo yePaypal.
 

Ungasebenzisa ezi ntlobo zilandelayo zekhredithi okanye amakhadi etyala ukwenza iintlawulo:

visa, MasterCard, I-UnionPay (iTshayina),  American Express, Discover

Bona iinkcukacha ku https://ivcan.com/card

Ewe, ukuba urhoxisa iodolo phambi kokuhanjiswa okanye uthumele umthwalo ubuyele kuthi ngaphakathi 30 iintsuku emva kokuba uyifumene, siya kukubuyisela.

💖Sample

Enkosi ngomdla wakho kwiimveliso zethu.
Sinikezela ngesampulu yasimahla kwabanye abathengi abanokubakho. Kwabanye abathengi abatsha abanakuze basebenzisane ngaphambili, siya kuthatha isigqibo malunga neendleko zesampulu yemfuno kunye noluhlu lweshishini lakho lubandakanya imveliso ehambelanayo okanye hayi.
Kuba akukho simahla isampuli, siyavuma kwaye sithembisa ukunciphisa ixabiso lesampuli efanayo kwi-odolo yakho elandelayo okanye intlawulo.

💖Returns

Ukuba awuthandi/awanelisekanga yinto engaphakathi 30 iintsuku zokuyifumana, ungayibuyisela into ukuze ubuyiselwe imali okanye utshintshiselwano olubonelela ukuba lukwimeko egqibeleleyo kwaye inokubuyiselwa.
Ndiyacela Qhagamshelana nathi phambi kokubuyisela imithwalo, siya kukuthumelela ifom ye-RMA, ndiyabulela kwangoko.

Ayifumani mpendulo? nceda ukhululeke uku Qhagamshelana nathi