NGAAHI FEHUʻI ʻOKU FAQ ʻOku Faʻa Fai Maí

FaQ Kulupu

Product FAQ

💖Fakalūkufuá

ʻOku ʻi ai ha founga ʻe ua ke maau ai, 

  1. Fakahā mai kiate kimautolu ʻa e ngaahi koloa mo e lahi ʻo hoʻo ʻotá ʻaki haʻo ʻī-meili ki he WhatsApp, pea te mau ʻoatu ʻa e ʻInivoisi Proforma, hili ho hilifakinimá mo e totongí, te mau ʻave ʻa e ngaahi uta ki ho tuʻasila tuʻasila.
  2. Hū atu he ʻInitanetí, ʻoku totonu ke ke fili ʻa e ngaahi koloa malie pea fakakakato ʻa e ʻota ʻi he ʻinitaneti ʻi he sitepu ki he sitepu.

Vakai ki he Fakaikiiki ʻi he https://ivcan.com/how-to-place-an-order/

ʻOku mau accetp ha founga ʻe ua ʻo e totongi

PayPal (kaati fakamoʻua tokoni)

Telegraphic Transfer (tokoni ki he totongi pangikee ʻo fakafou ʻi he kouti vave)

Vakai ki he fakaikiiki ʻi he https://ivcan.com/pay/

ʻI he taimi kuo aʻu mai e ngaahi koloá ʻe lava ke moʻulaloa ho fonuá ki he tukuhaú, ngaahi totongi, pe ngaahi totongi kehe, ʻa ia ʻoku fakamālohiʻi ʻe he lao fakalotofonuá.
Ko e ʻoku fatongia ʻaki ʻe he tokotaha ʻoku ne maʻu e koloa ʻa e ngaahi ʻulungaanga fakafonua kotoa pe formalities ʻi he the pea ʻe fie maʻu ke ne totongi ha toe ngaahi tukuakiʻi kehe, kau ai hono hiki mai ʻo e fatongiá, fakahū totonu ʻo e ngaahi ʻulungāanga fakafonuá, tukuhaú, levies, mo ha ngaahi tukuakiʻi kehe.
ʻI heʻene hoko ko e ʻoku ʻikai ke tau mapuleʻi e ngaahi tukuakiʻi ko ʻeni pea he ʻikai ke tau lava ʻo tala e meʻa ʻoku nau ʻi ai, ʻoku mau kole fakamolemole atu ʻi he ʻikai ke mau lava ʻo fai ha tokoni ʻi he ngaahi founga ko ʻení.
ʻOku tau ʻe faleʻi koe ke ke vakaiʻi ʻa e ngaahi totongi ʻoku hiki maí kimuʻa pea toki ʻota e ngaahi koloá ke ʻave ki ai.

💖Fakafolau Mai

ʻOku tau tuʻu ʻi Siaina Shenzhen Siti, ofi mai ki Hongo Kongo, ʻe ʻoatu ʻa e ngaahi uta mei homau kolo ki ho nima.

ʻI he taimi ʻoku maau ai ʻa e uta ke ʻave, ʻe kamata ke mau fekauʻi atu koe, ʻa e ngaahi ʻaho ʻo e faʻele ʻo fakatatau mo e feituʻu ʻoku ke ʻi ai pea mo e tokotaha fetuku koloa ʻoku ke fili.

Post angamaheni: 15~ ʻaho ʻe 25.
DHL / NGAAHI FAINGAMALIE / FedEx: 7~ ʻaho ʻe 10.

ʻI he taimi kuo aʻu atu ai ʻa e uta ki he kau fata’ fale tukuʻanga koloa hili ʻetau ʻave ia, ʻoku mau maʻu ʻa e fika muimuiʻi mo e ʻimeili atu ʻa e tokotaha uta koloa, te ke lava ʻo muimuiʻi hoʻo ʻota ʻi he ʻInitaneti.

Muimuiʻi ʻo e ʻOta ʻi he ʻInitanetí

Muimuiʻi ʻo e PI order

💖Ngaahi Totongí

1. ʻOku tau tali ʻa e paʻanga PayPal mo e paʻanga ʻoku hiki mei he pangikee (TT: Telegraphic Transfer) ki hoʻo faingamālié.
2. ʻE lava foki ke ke fakaʻaongaʻi ha kaati fakamoʻua taʻe lesisita ʻi he peesi PayPal totongi.
 

Te ke lava ʻo fakaʻaongaʻi ʻa e faʻahinga kaati fakamoʻua pe debit ko ʻeni ke fai ʻaki e totongi fakafoki:

Visa, MasterCard, UnionPay (Siaina),  Fakahā ʻa ʻAmeliká, ʻIloʻi

Vakai ki he fakaikiiki ʻi he Https://ivcan.com/card

'Io, kapau te ke kaniseli ʻa e ʻota kimuʻa pea toki ʻomi pe fakafoki mai ʻa e ngaahi uta kiate kimautolu ʻi loto 30 ngaahi ʻaho hili hoʻo maʻu iá, te mau totongi fakafoki atu koe.

💖Sīpingá

Fakamalo atu ʻi hoʻo mahuʻingaʻia ʻi heʻemau koloa.
ʻOku mau ʻoatu ʻa e sipinga taʻetotongi ki ha niʻihi ʻe ala hoko ko ha kau kasitomaa. ʻOku ʻi ai ha kau kasitomaa foʻou ʻoku ʻikai ke nau teitei fengaueʻaki fakataha kimuʻa, te tau fili ʻa e sipinga ʻo e totongi ʻoku fie maʻu pea ʻoku kau ʻi hoʻo ngaahi pisinisi ʻa e koloa ʻo e kainga pe ʻikai.
ʻIkai taʻetotongi, ʻoku mau loto fiemalie mo palomesi ke fakasiʻisiʻi ʻa e fakamole tatau ʻi hoʻomou ʻota pe totongi hoko.

💖Fakafoki

Kapau ʻoku ʻikai ke ke saiʻia/ʻikai fiemālie ʻi ha meʻa ʻi loto 30 ngaahi ʻaho ʻo hono maʻu iá, te ke lava ʻo fakafoki ʻa e koloa ki ha totongi fakafoki pe ko ha fakafetongi ʻo ʻomi ʻoku ʻi ha tuʻunga haohaoa mo ʻikai toe lava ʻo fakaleleiʻi.
Kataki 'o fetu'utaki mai kiate kimautolu kimuʻa pea toki fakafoki e uta, te mau ʻoatu ʻa e foomu RMA, fakamālō kimuʻa.

ʻIkai lava ʻo maʻu ha tali? kātaki ʻo ongoʻi tauʻatāina ke fetu'utaki mai kiate kimautolu