FAQ Cov lus nug nquag nug

FAQ Qeb

Product FAQ

💖General

Muaj ob txoj hauv kev los txiav txim, 

  1. Qhia rau peb koj cov khoom xaj thiab ntau los ntawm email WhatsApp, thiab peb yuav xa Proforma Invoice rau koj, tom qab koj qhov kev lees paub thiab kev them nyiaj, peb yuav xa cov khoom thauj mus rau koj qhov chaw nyob taw qhia.
  2. Order online, koj yuav tsum xaiv cov khoom nthuav thiab ua kom tiav qhov kev txiav txim online ib kauj ruam yog kauj ruam.

Saib Paub meej ntawm https://ivcan.com/how-to-place-an-order/

Peb lees txais ob txoj kev them nyiaj

Paypal (txhawb credit card)

Telegraphic Hloov (txhawb nqa nyiaj hauv txhab nyiaj ntawm swift code)

Saib cov ntsiab lus ntawm https://ivcan.com/pay/

thaum cov khoom tuaj txog koj lub tebchaws tuaj yeem raug them se, tus nqi, los yog lwm yam nqi, uas yog tsim los ntawm txoj cai hauv zos.
cov tus neeg tau txais cov khoom muag yog lub luag haujlwm rau txhua qhov kev lis kev cai ntawm kev xa khoom thiab yuav tsum tau them tus nqi ntxiv, suav nrog lub luag haujlwm ntshuam, kev lis kev cai nkag, se, levies, thiab lwm yam nqi.
Raws li peb tsis muaj kev tswj xyuas cov nqi no thiab tsis tuaj yeem twv seb lawv yuav ua li cas, peb thov txim uas peb tsis muaj peev xwm muab kev pab rau cov txheej txheem no.
peb yuav qhia tias koj xyuas cov nqi ntshuam siv tau ua ntej xaj khoom xa tuaj rau ntawd.

💖Shipping

Peb nyob hauv Suav teb Shenzhen nroog, nyob ze Hong Kong, cov khoom thauj yuav raug xa los ntawm peb lub nroog mus rau koj txhais tes.

Thaum lub cargo npaj txhij rau kev xa khoom, peb yuav pib xa koj, hnub xa khoom nyob ntawm qhov chaw koj nyob thiab tus neeg nqa khoom uas koj xaiv.

Ib txwm Post: 15~ 25 hnub.
DHL / ib ce / FedEx: 7~ 10 hnub.

When the cargo has arrived at the carrierswarehouse after we send it out, peb tau txais tus neeg nqa khoom tus lej taug qab thiab xa email rau koj, koj tuaj yeem taug qab koj qhov kev txiav txim hauv online.

Online Order Tracking

PI xaj Taug qab

💖Payments

1. Peb lees txais PayPal thiab Them Nyiaj Them Nyiaj (TT: Telegraphic Hloov) rau koj yooj yim.
2. Koj tuaj yeem siv daim npav rho nyiaj yam tsis tau sau npe rau ntawm nplooj ntawv them nyiaj Paypal.
 

Koj siv tau cov nram qab no ntawm credit los yog debit cards yuav ua rau cov nyiaj them:

visa, MasterCard, UnionPay (Tuam Tshoj),  American Express, Nrhiav

Saib cov ntsiab lus ntawm https://ib ivcan.com/card

Yog, yog tias koj thim qhov kev txiav txim ua ntej xa khoom lossis xa cov khoom xa rov qab rau peb hauv 30 hnub tom qab koj tau txais nws, peb yuav rov qab tau koj.

💖Sample

Ua tsaug rau koj txaus siab rau peb cov khoom.
Peb muab cov qauv dawb rau qee tus neeg siv khoom. Rau qee cov neeg siv khoom tshiab yeej tsis koom tes ua ntej, peb yuav txiav txim siab rau tus nqi coj mus kuaj thiab koj qhov kev lag luam muaj xws li cov khoom txheeb ze lossis tsis.
Rau tsis pub dawb qauv, peb pom zoo thiab cog lus tias yuav txo tus nqi tib yam ntawm koj qhov kev txiav txim tom ntej lossis them nyiaj.

💖Returns

Yog tias koj tsis nyiam / tsis txaus siab rau ib yam khoom hauv 30 hnub tau txais nws, koj tuaj yeem xa cov khoom xa rov qab los yog kev sib pauv muab nws nyob rau hauv qhov zoo meej thiab rov muag tau.
thov hu rau peb ua ntej xa cov khoom thauj, peb yuav xa daim ntawv RMA rau koj, ua tsaug ua ntej.

Nrhiav tsis tau ib lo lus teb? thov koj txhob xav li cas hu rau peb