FAQ Mibvunzo Inowanzo bvunzwa

FAQ Category

Product FAQ

💖General

Pane nzira mbiri dzekuraira, 

  1. Tiudze zvinhu zvako zveodha uye huwandu neemail WhatsApp, uye isu tichakutumira iwe Proforma Invoice, mushure mekusimbisa uye kubhadhara kwako, tichazotumira zvinotakura kune yako yakanongedza kero.
  2. Order online, iwe unofanirwa kusarudza izvo zvinonakidza zvigadzirwa uye kupedzisa kurongeka online nhanho nhanho.

Ona Tsanangudzo pa https://ivcan.com/how-to-place-an-order/

Isu tinobvuma nzira mbiri kubhadhara

Paypal (tsigira kadhi rechikwereti)

Telegraphic Transfer (tsigira kubhadhara kwebhangi kuburikidza ne swift code)

Ona zvakadzama pa https://ivcan.com/pay/

apo zvinhu zvasvika nyika yako inogona kubhadhariswa mutero, fees, kana dzimwe mhosva, izvo zvinotemerwa nemutemo wenzvimbo.
The anogamuchira zvinhu ndiye ane mhosva yezvese tsika dzetsika pakuunza kunze kwenyika uye anozofanirwa kubhadhara chero imwe mari yekuwedzera., kusanganisira mutero wekunze kwenyika, formal customs kupinda, mitero, levies, nedzimwe mhosva.
As hatina simba pamusoro pemhosva idzi uye hatigoni kufanotaura kuti zvingava zvii, tine urombo kuti hatikwanisi kupa rubatsiro pamaitiro aya.
isu ndingakupa zano kuti utarise miripo yekutenga kunze kwenyika usati wahodha kuti zvinhu zviunzwe ikoko.

💖Kutumira

Isu tiri muChina Shenzhen guta, pedyo neHong Kong, nhumbi dzichaendeswa kuruoko rwako kubva muguta redu.

Kana mutoro wagadzirira kutakura, tichatanga kukutumirai, mazuva ekutumira zvichienderana nenzvimbo yauri uye mutakuri waunosarudza.

Normal Post: 15~ Mazuva 25.
dhl / kupota / FedEx: 7~10 mazuva.

When the cargo has arrived at the carrierswarehouse after we send it out, isu tinotora nhamba yekutevera yemutakuri uye email iwe, unogona kutevedzera odha yako online.

Online Order Tracking

PI order Tracking

💖Payments

1. Isu tinobvuma PayPal uye Bank Transfer (TT: Telegraphic Transfer) kuti zvikunakire.
2. Iwe unogona zvakare kushandisa kadhi rechikwereti pasina kunyoresa paPaypal peji rekubhadhara.
 

Iwe unogona kushandisa anotevera marudzi emakadhi echikwereti kana echikwereti kubhadhara:

vhiza, Mastercard, UnionPay (China),  American Express, Discover

Ona zvakadzama pa https://ivcan.com/card

Ehe, kana iwe ukadzima kurongeka usati waendesa kana kutumira mutoro kumashure kwatiri mukati 30 mazuva mushure mekunge wawana, tichakudzosera iwe.

💖Sample

Tinokutendai nekufarira kwenyu zvigadzirwa.
Isu tinopa sampuro yemahara kune vamwe vangangove vatengi. Kune vamwe vatengi vatsva havambofa vakabatira pamwe kare, isu tichafunga nezve kudiwa sampuli mutengo uye bhizinesi rako renji rinosanganisira hukama chigadzirwa kana kwete.
Nokuti kwete yemahara sampuli, isu tinobvumirana uye takavimbisa kudzikisa mutengo wakafanana wemuenzaniso pakuraira kwako kunotevera kana kubhadhara.

💖Kudzoka

Kana iwe usingade / usingagutsikane nechinhu chiri mukati 30 mazuva ekuchigamuchira, iwe unogona kudzosera chinhu kuti chidzoserwe kana chekuchinjana ichichipa chiri muchimiro chakakwana uye chinodzorereka.
Ndapota taura nesu asati adzosera nhumbi, tichakutumira fomu reRMA, kutenda mberi.

Hatina kuwana mhinduro? ndapota inzwa wakasununguka taura nesu