FAQ Pitakonan sing Sering Ditakoni

FAQ Kategori

Product FAQ

💖General

Ana rong cara kanggo pesen, 

  1. Marang kita item pesenan lan jumlahe liwat email WhatsApp, lan kita bakal ngirim Invoice Proforma, sawise konfirmasi lan pembayaran, kita bakal ngirim kargo menyang alamat nuding.
  2. Pesen online, you should choose the interesting products and complete the order online step by step.

Waca Details ing https://ivcan.com/how-to-place-an-order/

We accetp pembayaran rong cara

Paypal (kertu kredit ndhukung)

Telegraphic Transfer (support bank payment via swift code)

See details at https://ivcan.com/pay/

Nalika goods have arrived your country may be subject to taxes, fees, or other charges, which are imposed by local legislation.
ing recipient of the goods is responsible for all customs formalities at importation and will be required to pay any additional charges, including import duty, mlebu resmi bea cukai, pajak, pungutan, lan biaya liyane.
Minangka kita ora duwe kontrol liwat biaya iki lan ora bisa prédhiksi apa padha bisa, nuwun sewu amarga ora bisa menehi pitulung babagan proses kasebut.
We bakal menehi saran supaya sampeyan mriksa biaya impor sing ditrapake sadurunge pesen barang sing bakal dikirim ing kana.

💖Shipping

We dumunung ing China kutha Shenzhen, cedhak Hong Kong, kargo bakal dikirim saka kutha kita menyang tangan sampeyan.

Nalika kargo siap kanggo pangiriman, we will start to send you, the delivery days depending on the place you are located and the carrier that you choose.

Normal Post: 15~ 25 days.
DHL / UPS / FedEx: 7~10 days.

When the cargo has arrived at the carrierswarehouse after we send it out, we get the carrier’s tracking number and email you, you can track your order online.

Nelusuri Pesenan Online

PI urutan nelusuri

💖Payments

1. Kita nampa PayPal lan Transfer Bank (TT: Telegraphic Transfer) kanggo penak.
2. Sampeyan uga bisa nggunakake kertu kredit tanpa ndhaptar ing kaca pembayaran Paypal.
 

Sampeyan bisa nggunakake jinis kertu kredit utawa debit ing ngisor iki kanggo mbayar:

visa, MasterCard, UnionPay (China),  American Express, Nggoleki

See details at https://ivcan.com/card

Ya, yen sampeyan mbatalake pesenan sadurunge pangiriman utawa ngirim kargo bali menyang kita ing 30 dina sawise sampeyan entuk, kita bakal mbalekaken sampeyan.

💖Sample

Matur nuwun kanggo kapentingan ing produk kita.
We offer sampel gratis kanggo sawetara klien potensial. Kanggo sawetara klien anyar ora tau kerja sama sadurunge, kita bakal mutusake biaya sampel sing dikarepake lan sawetara bisnis sampeyan kalebu produk relatif utawa ora.
Kanggo sampel ora gratis, kita setuju lan janji bakal nyuda biaya sampel sing padha ing pesenan utawa pembayaran sabanjure.

💖Returns

Yen sampeyan ora seneng / ora wareg karo item ing 30 dina nampa, sampeyan bisa bali item kanggo mbalekaken utawa ijol-ijolan kasedhiya ing kondisi sampurna lan resalable.
Mangga hubungi kita sadurunge mbalekake kargo, kita bakal ngirim formulir RMA, matur nuwun sadurunge.

Ora bisa nemokake jawaban? please aran gratis kanggo hubungi kita