FAQ Mafunso Ofunsidwa Kawirikawiri

FAQ Gulu

Product FAQ

💖General

Pali njira ziwiri zoyitanitsa, 

  1. Tiuzeni zomwe mwaitanitsa komanso kuchuluka kwake kudzera pa imelo pa WhatsApp, ndipo tikutumizirani Invoice ya Proforma, pambuyo chitsimikiziro ndi malipiro anu, tidzakutumizirani katunduyo ku adilesi yanu yolunjika.
  2. Gulani pa intaneti, muyenera kusankha zinthu zosangalatsa ndikumaliza kuyitanitsa pa intaneti sitepe ndi sitepe.

Onani Tsatanetsatane pa https://ivcan.com/how-to-place-an-order/

Timavomereza njira ziwiri zolipirira

Paypal (Thandizo la kirediti kadi)

Telegraphic Transfer (thandizirani kubweza kwa banki kudzera pa swift code)

Onani zambiri pa https://ivcan.com/pay/

Liti katundu wafika dziko lanu likhoza kukhoma misonkho, malipiro, kapena milandu ina, zomwe zimakhazikitsidwa ndi malamulo aderalo.
The wolandira katunduyo ali ndi udindo pamayendedwe onse pazakunja ndipo adzafunika kulipira ndalama zina, kuphatikizapo msonkho wa kunja, kulowa mwachizolowezi, misonkho, malipiro, ndi milandu ina.
Monga tilibe ulamuliro pa milanduyi ndipo sitingathe kuneneratu zomwe zingakhale, Pepani kuti sitingathe kupereka chithandizo chilichonse panjirazi.
ife angakulangizeni kuti muyang'ane ndalama zogulira katunduyo musanayitanitsa katundu kuti atumizidwe kumeneko.

💖Kutumiza

Tili mumzinda wa China Shenzhen, pafupi ndi Hong Kong, katunduyo adzatumizidwa ku dzanja lako kuchokera mumzinda wathu.

Katunduyo akakonzeka kutumizidwa, tiyamba kukutumizirani, masiku operekera kutengera malo omwe muli ndi chonyamulira kuti mwasankha.

Normal Post: 15~ Masiku 25.
DHL / UPS / FedEx: 7~ 10 masiku.

Pamene katundu wafika kwa onyamula’ warehouse after we send it out, timapeza nambala yotsatirira wothandizira ndikukutumizirani imelo, mutha kutsata dongosolo lanu pa intaneti.

Kutsata Maoda Paintaneti

PI Order Tracking

💖Malipiro

1. Timavomereza PayPal ndi Bank Transfer (TT: Telegraphic Transfer) kuti muthandizidwe.
2. Mutha kugwiritsanso ntchito kirediti kadi osalembetsa patsamba lolipira la Paypal.
 

Mutha kugwiritsa ntchito mitundu yotsatirayi yamakhadi a kirediti kadi kapena kirediti kuti mulipire:

Visa, MasterCard, UnionPay (China),  American Express, Discover

Onani zambiri pa https://ivcan.com/card

inde, ngati muletsa kuyitanitsa musanaperekedwe kapena kutumiza katunduyo kwa ife mkati 30 masiku mutachipeza, tidzakubwezerani ndalama.

💖Sample

Zikomo chifukwa chokonda zinthu zathu.
Timapereka zitsanzo zaulere kwa ena omwe angakhale makasitomala. Kwa makasitomala ena atsopano konse kugwirizana kale, tidzasankha pamtengo wofunikira ndipo bizinesi yanu ikuphatikiza zomwe zili pachibale kapena ayi.
Kwa zitsanzo zaulere, timavomereza ndikulonjeza kuti tidzachepetsa mtengo wachitsanzo womwewo pa dongosolo lanu lotsatira kapena kulipira.

💖Kubwerera

Ngati simukukonda / simukukhutira ndi chinthu mkati 30 masiku akulandira, mutha kubweza chinthucho kuti mubwezedwe kapena kusinthanitsa kuti chili bwino komanso kuti chibwezedwenso.
Chonde Lumikizanani nafe asanabweze katunduyo, tidzakutumizirani fomu ya RMA, ndithokozeretu.

Sindikupeza yankho? chonde khalani omasuka Lumikizanani nafe